REFUND POLICY
At EpicQuest Board Game Lounge, we are committed to delivering the best game experience. If you are unsatisfied with any of our services or games, please contact us within 48 hours of your visit. We offer a full refund for game rentals and session fees, provided the service or game did not meet your expectations. Please note that refunds are applicable only for services and rentals, and do not cover the purchase of games or membership fees. For refund requests, please contact our customer service team who will assist you in resolving the issue promptly.